So, you’ve spent a few months or maybe even a few quarters working the Entrepreneurial Operating System® (EOS® for short). You’ve seen real progress and hit some goals. But, your team is getting tired. The constant meetings, the time demand, and the stress of doing things differently. It’s Entrepreneurial Operating System burnout. And, if you don’t take these steps, you could lose the progress you’ve made.
1: Schedule A Celebration / Publicly Reward Folks
First and foremost you should recognize exactly why you feel tired: you’re crushing it out there. Running your business on EOS isn’t easy. It’s actually a ton of work.
But, just because you’re working hard doesn’t mean you shouldn’t play. Actually, a bit of play now and then is a great thing. Companies that really keep EOS alive in their business make a point of showing their appreciation for everyone on the team. When a team member feels valued like that, they work harder and stick around longer, which helps build EOS into a culture that people closely associate with your company.
I’ve seen everything in my days too. I know a company with a Wheel of PTO. Some friends of mine in Detroit have one of those insane machines where you stand in a box and cash flies around you while you grab at it. I even know a team that has “pie your manager” day. However you see fit to celebrate the hard work, make it public and real. Don’t just hand out some crappy coffee mugs and call it a day.
2: Make A Plan For Roll Out
If you are starting to experience Entrepreneurial Operating System burnout and you haven’t done your “roll out” yet, start today. When you start using EOS, really only the leadership team experiences the main tools. Roll out is the process you use to make EOS part of every employee’s day. You give every team an Accountability Chart™, Level 10 Meetings, Scorecards™, etc.
A lot of times, when your leadership team hasn’t done a roll out yet, it means they are shouldering an unfair amount of the burden. So, of course they’re exhausted. What’s worse, if your leadership team calls it quits before the whole company is on EOS, there’s no one to hold them accountable for getting back on track.
3: Avoid EOS Burnout With A Professional Implementer
The truth of the matter is that companies that try to self-implement consistently under-perform those that use a certified EOS implementer. Most of the time, self-implementers fall into one of the common pitfalls, because they just didn’t want to foot the bill. But, the price tag for an EOS implementer pays for itself ten times over. A good implementer keeps you on-track and accountable for the progress that they know you’re capable by employing years of experience with dozens of companies.
If you haven’t looked into getting a certified implementer, I suggest getting started with a 90 Minute Meeting. A 90MM is a no-commitment, no-cost exploration of whether implementation is right for your team.
4: Try Out Some EOS Tech
I know a lot of folks who think the solution to every problem is some phone app. That’s not what I want to say here. Don’t just go try any old technical solution.
However, there are a few very valuable software solutions that will absolutely improve your business’ experience with the Entrepreneurial Operating System.
5: Reexamine Core Values And Accountability Chart
I put this in the middle, because it’s the hardest to hear. A lot of times when a team is struggling with EOS or experiencing EOS burnout, it’s because they weren’t honest with their Core Values or their Accountability Chart.
So, I’m telling you now. If you’re really struggling with EOS in your company, ask yourself if you really have Right People Right Seats™. Pull out the old People Analyzer™ and this time analyze every person in private, safely. There’s a strong possibility that someone is in the wrong seat or is just plain wrong for your team.
6: Clear The Issues List
Remember when you first started using the Entrepreneurial Operating System? You built your first Issues List and immediately started solving them. It seemed like suddenly so much was getting done. That was a great feeling, and it’s one that really energizes teams new to EOS. But, as the issues start getting bigger (a natural result of making progress) the Issues List starts filling up with small stuff that you just don’t have the time to address.
Now, I know that Traction tells you to always address the most important issues first. And, usually that’s true. But, when you are experiencing EOS burnout, you’ve got to nip it in the bud. A great way to do that is to clear your Issues List of all those stagnant issues. At your next Level 10 Meeting™ start your IDS™ process by telling the team you’re going to do this. Then, instead of identifying the most important issues, you identify the ones that will be the easiest / fastest to solve.
When you do this, you can often get through most of your list in one meeting. That’s a great way to get people back on board, seeing how much the EOS Process is helping the team.
7: Double Down On Your To-Dos
Just to be clear, I don’t mean you should do more. In fact, I want you to do less. One of the most common reasons for Entrepreneurial Operating System burnout is a lack of visible, weekly progress. When to-do’s don’t get done, it can cause a lot of demoralization. That, in turn, erodes faith in EOS, and exacerbates your burnout.
Fight this off by making the to-do list a priority. Ask your team that, for 1 month, you not let a single to-do slip through the cracks. This will go a long way towards reminding them what got them so excited about EOS in the first place.
Meet the Founder
Jeff Whittle founded and launched Whittle & Partners in 2011. Before that, Jeff practiced law in Dallas for 15 years and has an additional 20 years of executive business experience. He has run businesses ranging from startups to 300-employee operations.